Frequently Asked Questions

Refubished

What is meant by refurbished?

At Teqrepair, we test every device using our in-house or our carefully selected suppliers refurbishment facilities , so that anything you buy from us, is to an excellent standard, but for a cheaper price than buying brand new.Every refurbished item we sell is thoroughly tested by our highly trained technicians, using the latest industry standard software, so that we can identify any potential issues and resolve them in the refurbishment process.

What refurbished products do you sell?

We offer a range of refurbished products at great prices. All our products go through a thorough in-house refurbishment process to ensure that you're receiving a great product for a fraction of the price.We stock refurbished Laptops, Desktops & Monitors, from brands, such as Lenovo, HP, Dell, Apple & Microsoft and more, which can be viewed on our store.All our refurbished products come with FREE delivery and a 12 month warranty!

What is warranty of your refurbished products?

Yes! We offer a FREE 12 month warranty on all of our refurbished products purchased through our Teqrepair Store.Our warranty covers technical defects and faults with the hardware. It does not cover software or consumables, such as batteries or through misuse or accidental damage.If the reported issues is covered by our warranty, we will exchange your faulty item for a replacement. If the same item is no longer available, we will offer an alternative.

Condition of your refurbished products?

All of our refurbished items are tested and refurbished by our team of technicians. We then grade each item, before we list them on the Tier1 Store.Each item is graded as one of the following conditions:Grade A, Grade B & Grade CWe are so confident in quality of our refurbished products, each one comes with a FREE 12 month warranty to give you extra peace of mind!Further information on our grading can be found here.

This is the questioWhat does "NOT installed" or "NO OS or License" mean?n

Some of our refurbished Laptops and Desktops are sold with a blank hard drive, which means no Operating System is installed. These items are shown on the Teqrepair Store, with 'Not Installed' or 'No OS or License' within the product title.You will need to have the correct media and know-how to install Windows/Linux or any other operating system. We do no supply any media with these machines.

Why buy refurbished?

When you need to upgrade your Laptop or Desktop PC, instead of buying new, you can buy from our range of refurbished items, which comes with a discount on the normal retail price. All our refurbished items are high quality and are fully tested and refurbished before they are sold to ensure they are in full working order.Help the environment and save money by purchasing refurbished Laptops & Desktops from Teqrepair.

PAYMENT

What Payment Methods Are Accepted?

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Is Buying On-Line Safe?

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Order & Retunrs

How do I place an Order?

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How Can I Cancel Or Change My Order?

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Do I need an account to place an order?

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How Do I Track My Order?

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How Can I Return a Product?

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